In the case of online auctions and direct sales, consumers have the right to withdraw from the contract within 16 days, no reason necessary.
To exercise this right, the buyer must inform Auktionshaus im Kinsky GmbH (Freyung 4, 1010 Vienna; office@imkinsky.com; +43 1 532 42 00) within 16 days of receiving the purchased item, via a clear statement indicating their decision to withdraw from the contract.
The purchase price will be refunded once the items have been returned.
To exercise this right, the buyer must notify
Auktionshaus im Kinsky GmbH
Freyung 4, 1010 Vienna
office@imkinsky.com, +43 1Â 532 42 00
no later than 16 days after receiving the item purchased at auction or by direct sale. This notification must include a clear statement of their decision to withdraw from the contract concluded in this online auction or direct sale. They may use the withdrawal form below for this purpose.